Terms of Service

These Terms of Service (“Terms”) govern your use of PingCreator as a Creator. By checking “I agree to the Terms & Conditions” at registration, you enter into a binding agreement with us on these Terms. Brands are governed separately by our Brand Terms of Service.

1. Your account

You must be at least 18 years old to create a PingCreator account, and you must give us accurate information about yourself — your name, age, and contact details — and keep it up to date. You’re responsible for keeping your password confidential and for everything that happens under your account; tell us right away if you think someone else has access to it.

Each person may hold only one PingCreator account. We may suspend or terminate an account (and cancel any active membership without a refund of the current period) for: creating a duplicate or fake account, submitting false information, fraudulent or manipulated content or engagement, harassment of brands or other creators, or any other violation of these Terms. Where reasonably possible we’ll tell you why. If your account is terminated for cause, any campaign compensation already earned for content we’ve accepted is still paid out; compensation tied to an assignment you haven’t completed is not.

2. Membership

Full access (receiving and applying to campaigns) requires a one-time signup fee of $30 plus a recurring monthly membership fee of $15, both charged together on your first invoice ($45 due at signup) and disclosed in full before you pay. PingCreator takes 0% commission on your campaign earnings — these fees are the only charges we make for platform access.

The membership fee renews automatically every month on your original signup date until you cancel. You can cancel at any time from your dashboard; cancellation takes effect at the end of your current billing period — you keep access until then and are not charged again after that. If a renewal payment fails, we’ll attempt to notify you and may retry the charge; if payment can’t be collected, your access is suspended until it’s resolved or you cancel.

The one-time signup fee and any membership fee already charged for a period that has started are non-refundable, except where required by applicable law — see our Right of Withdrawal policy for exactly how EU withdrawal rights apply to each portion of this payment. Access is for the platform as it exists at the time of payment and is not a guarantee of any specific volume of campaign offers.

3. Campaigns and applications

Brands post campaigns describing the content they’re looking for, including compensation, requirements, platforms, deliverables, and deadlines. Applying to — or being sent — a campaign does not guarantee you’ll be selected. PingCreator (as the brand’s agent) reviews applications and decides who is accepted, waitlisted, or declined, at our reasonable discretion.

Once you’re accepted for a campaign, you’ll see its full terms — compensation, deadline, deliverables, revisions included, and the usage rights you’re granting — and must explicitly accept them before you can start delivering content. That acceptance is specific to that campaign and is recorded together with the exact terms shown to you at the time.

A brand or PingCreator may cancel a campaign before you’ve delivered accepted content (for example, if the brand pulls the product line). If a campaign you’ve already accepted is cancelled before you’ve delivered, you’re not obligated to produce it and no compensation is owed for it; if you had already delivered work that was accepted, compensation for that work is still owed.

4. Your obligations as a Creator

Once you’ve accepted a campaign, you agree to:

• create the content as described in the campaign’s requirements and deliverables;
• meet the campaign’s deadline, or tell us as early as possible if you can’t;
• give accurate information in your application and profile;
• only submit content you created yourself or otherwise have full rights to use and license — no content that infringes anyone else’s copyright, trademark, or other rights;
• only use music, footage, images, or other third-party material you’re licensed to use commercially (most background music from social apps is not licensed for this — use royalty-free or properly licensed audio instead);
• never submit fraudulent, plagiarized, or AI-fabricated content presented as your own genuine work; and
• never manipulate or fake engagement (views, likes, comments) on any content connected to a campaign, where doing so would violate the relevant platform’s own rules.

Content that doesn’t meet a campaign’s requirements may be sent back for revision (see Section 6) or rejected — see Section 7 for how that affects payment.

5. Advertising disclosure — whose responsibility

You typically don’t publish campaign content on your own social media — you deliver it to us, and the brand uses it as its own marketing material. Because of that, you’re generally not required to label your submissions as advertising yourself. If a specific campaign does ask you to post the content on your own channel, that campaign will say so and any disclosure requirement (e.g. #ad) that applies to your own post is your responsibility as the person posting. Beyond that, ensuring the brand’s own use of the content complies with advertising disclosure law is the brand’s responsibility, not yours.

6. Physical products

Some campaigns ship you a product to feature. Where that applies: you must provide an accurate shipping address and take reasonable care of the product; follow any handling or usage instructions given with the campaign; and use the product only for the purpose of completing that campaign. If you receive a product but don’t deliver the agreed content within a reasonable time, we may ask you to return it, and we may decline to send you future products until this is resolved. If a product never arrives, tell us — we’ll work with the brand on a replacement or an adjusted deadline; you’re not penalized for a shipping failure outside your control.

7. Payments to Creators

Each campaign discloses its compensation before you accept it. PingCreator pays you directly — by bank transfer, to the payout details you provide in your dashboard — for content that meets the campaign’s requirements. This is separate from, and unaffected by, your own monthly membership fee.

Compensation becomes payable once:

• you’ve delivered the agreed deliverables, meeting the campaign’s stated requirements; and
• the delivery has been marked completed (accepted) by the brand or by us on the brand’s behalf.

If delivered content doesn’t meet the campaign’s requirements, we’ll ask for a revision within the number of included revisions shown on the campaign (Section 3) at no additional cost to either side. If content still doesn’t meet requirements after the included revisions, or you miss the campaign’s deadline without a revised deadline being agreed, the brand may decline the deliverable and no compensation is owed for it — we’ll always tell you why before this happens. Once marked completed, we aim to pay out within a reasonable time by bank transfer to the details on file; there is no fixed payout schedule beyond that, and we’ll keep you updated in your dashboard.

8. Content ownership and usage rights

As part of accepting a campaign, you grant PingCreator all usage rights to the content you submit for it, confirmed again when you submit — see our UGC Rights & Content License Terms for exactly what that grant covers and who it authorizes to use the content.

9. Copyright and intellectual property

We take third-party rights seriously. See our Copyright & Content Reporting Policy for the warranties you make when submitting content, and for how to report content you believe infringes your rights or is otherwise illegal.

10. Affiliate program

Every active member automatically has access to our referral program — see our Affiliate Program Terms for how commissions are earned, paid, and what promotional rules apply.

11. Service availability and early-stage status

PingCreator is a new, early-stage platform under active development. Features, offer volume, and the product itself may change, and we do not guarantee continuous, uninterrupted, or long-term availability of the service. We reserve the right to modify, suspend, or discontinue the platform, in whole or in part, at any time. If we discontinue the platform, we will make reasonable efforts to notify registered creators in advance and to settle any compensation already owed.

12. Changes to these Terms

We may update these Terms from time to time. Each version is numbered, and we keep a record of which version you agreed to at registration and at each campaign acceptance — a later update never changes what an earlier acceptance covered. Continued use of the platform after a change takes effect constitutes acceptance of the updated Terms.

13. Governing law

These Terms are governed by Greek law, without prejudice to any mandatory consumer-protection provisions of the country where you habitually reside, where applicable.

Contact

Questions about these Terms can be sent through our contact page.